Selective listening is the act of solely listening to what you need to hear, and ignoring the remainder. It may be an issue in any relationship, however it’s particularly damaging within the office. When folks selectively hear, they’re extra more likely to misunderstand what others are saying, which may result in battle and decreased productiveness.
There are a selection of the explanation why folks selectively hear. Typically, they’re merely not taken with what the opposite individual is saying. Different instances, they could be feeling defensive or threatened, they usually solely hear the elements of the dialog that assist their very own. Regardless of the motive, selective listening generally is a main barrier to communication.
